Vacuum Excavation Toowoomba and Surrounds

Hydro vacuum excavation is the safest and most efficient method to expose, validate and protect underground utilities.

Utility ID are the only Dial Before You Dig (DBYD) certified hydro vacuum excavation experts in Toowoomba. As our operators hold a DBYD certification you can be guaranteed that you will receive knowledge, experience and good advice towards ensuring that your duty of care requirements is being met.

By using a vacuum excavation operator that has extensive construction experience and DBYD certified training you gain their understanding of what is required to get the job done properly. By knowing where to start and what to look for aids in minimising excavation size, subsequently reducing time on site and therefore lowering costs to your project.

Engage Utility ID for expert advice and efficient and safe work methods backed by appropriate certification at industry leading rates.

Save Time

Save time

Take out the hassle of dealing and scheduling multiple contractors. With hydro excavation being in-house, we can conduct electronic locating and potholing as a combined service. We do all the work so you don’t have to!

Save Money

Save money

Our industry experience and knowledge means we provide an efficient hydro excavation service. As we are DBYD certified we can guarantee reduced exploratory excavations and correct validation of underground infrastructure once exposed.

Reduce Risk

Reduce Risk

It is recommended that hydro excavation is conducted in the presence of a DBYD certified locator. Our vac trucks are expertly operated by DBYD certified locators guaranteeing duty of care obligations are met, considerably reducing the risk of costly damages and liabilities.

Our Hydro Vacuum Excavation Services



Get visual identification of underground services easily with hydro vacuum excavation. Potholing offers positive depth and location of underground services while removing the potential for damage.



Excavate with minimal soil disruption and environmental damage by using hydro vacuum excavation. Use this technique for completing service installations and trenching  in tight or complex areas.



Use hydro vacuum excavation to dig on sensitive sites or locations where conventional trenching is not possible. Locate underground utilities safely with this special method.


Strip Trenching

Have the ability to strip trench sites that traditional trenching can’t handle. With our hydro excavation services, you can complete more complicated projects and work on more confined digging sites.


Material Removal

Get rid of materials quickly with vacuum excavation’s powerful water and vacuum system. Use it to remove soil, sand, liquid waste, wet concrete, sludge and more without trouble.


Pipe Cleaning

Clean pipes and underground services effectively with vacuum excavation’s high-pressure nozzles. Use it to flush away waste and excess materials inside pipes and other similar assets.


Understructure Boring

Install conduits, pipes, cables and other underground utilities easily with hydro vacuum excavation. This digging technique lets you work under or around established structures with fewer issues.


Other Conduit Work

Complete a variety of conduit work with vacuum excavation tailored to your project. Whether you’re installing rope for conduits or accessing underground utilities for maintenance, vacuum excavation is a great option.

Areas We Service

When it comes to hydro vacuum excavation in the Darling Downs and Lockyer Valley, Utility ID’s points of difference cements us as leaders in the industry. We are based in Toowoomba and our vac trucks are ready to service areas in the South West, including:

We have worked with Sam and the team from Utility ID for many years to help with the safe planning of our drilling, excavation works and service mapping. They are a highly professional team, and we have no hesitation in recommending their services to others.
Lucas Talbot
Efficient and professional Sam responded to my initial enquiry very quickly and was at the job site that afternoon. His professional manner and evident knowledge of the work required, put my mind at ease. I would recommend Utility ID again.
Sally Keynes
We originally engaged Utility ID to locate transformers that been lost through 17 years of fit-outs and building modifications, a task that multiple locating firms had failed to achieve. Sam attended site outside of business hours, and not only found the transformers but also identified the entire in-slab cable run within 90 minutes. Sams professionalism, commitment to safety and willingness to go the extra mile have ensured that Utility ID is our underground service locators of choice.
Chris F
We’ve been using Utility ID for a number of years now and are very happy with their prompt, reliable service. Sam and Chris are always professional, and I would highly recommend them to anyone who wants to put safety first.
Paul Sheppard
I'd highly recommend Utility ID - Sam came over before I started building a carport, both services he found were directly below where he had marked them. The power going to my shed was a lot shallower than expected as well, so he definitely saved us from damaging it when we dug the footings. I also had to carefully dig down to find the stormwater as the new downpipes had to be connected to the existing pipe, so it made it a lot easier knowing where it was.
Ben Gosper

Why Choose Utility ID?

We are the only DBYD certified underground service locator to offer in-house hydro vacuum excavation in the region, taking out the hassle of dealing and scheduling multiple contractors, increasing your project productivity, reducing risk and minimising cost.

Our team has decades of combined experience in the actual construction and installation of the underground assets that we now locate and protect. These are the points of difference that cements our position as leaders in the industry.

Experience & Professionalism

Duty Of Care

We are fully qualified underground service locators being DBYD certified and Telstra and Optus accredited. This guarantees you are doing everything to meet your duty of care obligations to minimise any chance of damaging services. All our work is carried out in accordance with AS5488-2013 ‘Classification of Subsurface Utility Information’ providing you assurance of a safe, reliable, and quality service.

Industry Leading Rates

Tailored to Your Assets

Every site is unique and has different complexities and that is why we tailor our approach to suit your project whilst keeping in line with the utility owner’s duty of care requirements.


Serving the Following Areas

We provide utility locating services in all areas on the Darling Downs and Lockyer Valley, including Toowoomba, Dalby, Warwick, Gatton, Roma and more. No matter the size of your project, we’ve got you covered.

Have an upcoming design project?

At Utility ID we have a true passion for the accurate survey of underground services and are specialists in servicing the Survey and design industry. We understand the importance of identifying not only the services depth and alignment but also it’s attributes such as size and material type. We know how critical this is for design and how costly a mistake could be once construction phase is reached. If you are a surveyor needing to include the existing underground services layer in an upcoming project, call Utility ID to see how easy the process really can be from start to finish.


Can I hire a Utility ID Vac Truck?

We provide wet hire for all underground service locating and all other excavation needs. Our vac trucks which come with a DBYD certified locator/operator that has extensive experience in the construction industry and operating large machinery and vacuum excavation units. We do not provide dry hire.

Will backfill and reinstatement be undertaken?

Yes, at Utility ID we ensure all hydro excavated sites are reinstated and that restoration meets the requirements of the utility asset owner(s) and/or local authority. The site is left in a condition such that no safety hazards associated with the service locating activities remain.

What is Potholing and trenching?

Potholing is the means to ‘validate’ buried utility assets by physically exposing them through small, excavated holes. Trenching or strip trenching is the means to ‘validate’ buried utility assets by physically exposing them through narrow trenches. All buried assets should be validated before commencing excavation. Validated assets (potholed and exposed) conform with AS5488 – 2013 Quality Level A in terms of location accuracy.

Underground services that have been located electronically or by GPR also need to be potholed and exposed to meet Quality Level A accuracy which is required prior to any excavation.

In all cases any work in the vicinity of a buried service or utility should be done in accordance with the utility asset owner’s requirements and if applicable any relevant legislation.

By engaging Utility ID you can be assured that all necessary duty of care requirements are followed and met. We have implemented a comprehensive WHS Management System that ensures all hydro excavation activities meet model WHS legislative and regulatory requirements.

Why do I need a DBYD certified Hydro Vacuum Excavation service?

Hydro excavation is used to pothole as the essential 4th step in underground service locating to validate and protect the underground asset. This is industry best practice to ensure all duty of care requirements are met. The use of a DBYD certified locator vacuum excavation service, like Utility ID, minimises the amount of exploratory potholing to save costs and assists in the validation of the correct utility owner’s asset when exposed. Utility ID also ensure the utility owners specific requirements are followed when potholing or working around their assets.

What is Hydro Vacuum Excavation?

Hydro Vacuum Excavation is a non mechanical and non destructive digging method that uses water and suction to simultaneously excavate and evacuate soil and debris. It excavates with minimal soil and environmental disruption and protects underground infrastructure. Hydro Vacuum Excavation can also be known as Hydro Excavation or Vacuum Excavation.

Vac truck operators you can trust

If you need a non-destructive digging contractor that provides a comprehensive service at industry leading rates, Utility ID is your top choice. Our highly skilled and DBYD certified vacuum excavation operators will undertake your underground service locating or other excavation needs safely and promptly so you can proceed with your project with confidence. Contact us today to get a quote.

We have all your Hydro Vacuum Excavation needs covered!

Contact your trusted hydro excavation expert for a quote.